The Secret to Handling Objections Successfully

 
 
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Summary


The "secret" to handling objections is to understand the difference Between an Objection and a Complaint and a Condition.

1. An objection is a question that you need to answer.

2. An complaint is simply an expression of emotion about something they don't like.

3. An condition is a situation you can do nothing about.

 
 
 

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