Refund Policy & Terms

We at YESMasters put a lot of time and energy into the creation and development of our online courses, coaching programs, and live training events to make them the best anywhere.

While the strategies taught are proven and have worked for others, federal law prohibits us from guaranteeing any results because we cannot guarantee the actions of any person or how that person implements the training.  If you have questions or are not getting the results you want, it is your responsibility to seek the support you need to execute the strategies you learn successfully. Our goal is to guide and support you in your success.  Ultimately, your success or failure is your responsibility.

If for any reason, you want a refund, carefully read the following refund policies corresponding to each of our products/programs:

All our product pages online clearly state the money-back guarantee/refund policy in the FAQs section, along with a link to this page for further reference.


If you are not satisfied with the content of the book, we will refund your shipping costs, and you don’t have to ship the book back, as long as you request the refund within 30-days of the book’s shipment date.


  • We provide a 3-day money-back refund policy from the day of purchase for any reason for any ticket purchased.
  • Regardless of when you purchase an event ticket, there are NO refunds within 7 days of the event for inability to attend the event.  You may be allowed to use your ticket at the next Agent Mastery Live, based on availability. A $49 Registration fee will apply to attend the next event.
  • On-Site Satisfaction Guarantee: If you attend the event and are not satisfied at the end of the first day, you can verbally notify any YESMasters staff member and request for a refund for the price of your ticket or registration fee. You must turn in all of the course materials as well as your personal notes taken from the event.
  • Reimbursements will be made within 30 days of the event.

By visiting our event sites and participating in the Seminar, you as the Attendee acknowledge and agree that you are subject to the Privacy Policies and Terms of Use of YESMasters, Inc., which are listed at


There is a 100% Satisfaction Guarantee for 30 days after you register for the program.  If for any reason you decide that the course is not right for you in the first 30 days, we will give you a 100% refund.  No questions asked. After 30 days, there are no refunds under any circumstances.


  • 7-DAY NO-RISK SATISFACTION GUARANTEE. You have 7 days to try Mastery Coaching with no risk. If you are not 100% satisfied with the quality of the coaching and the content then you can have a full refund as long as you request the refund within 7 days. There are no contracts, and you can cancel any time. There are no refunds after 7 days.
  • If you choose the annual payment option, it means you are 100% Committed and 100% Confident that YesMasters Coaching is right for you. You still have the 7-Day NO RISK period, however after 7 Days there are NO Cancellations and NO Refunds under any circumstances when you choose the annual payment option.
  • 6-Figure Club Coaching and the 100-Day Challenge: You may cancel any time before midnight of the third (3rd) business day after the date of the transaction or midnight of the Challenge Launch Call (the cancellation period), whichever is later.  Cancellations within that period will receive a full refund within 10 business days of the cancellation.

Kevin Ward may remove you from the Challenge at his sole discretion if you repeatedly fail or refuse to take responsibility for the commitments you have made. If you are removed from The Challenge for failure to honor your commitments, there is no refund.

  • Inner Circle MasterMind: The Inner Circle is an exclusive group for those who are already familiar with the value of YesMasters and Kevin’s coaching.  It is a one-year commitment regardless of which payment plan you choose. We provide a 7-day money-back refund policy from the day of purchase for any reason.  After 7 days, there are no refunds under any circumstances, and any unpaid amount is due and payable immediately.


The Book of YES Audiobook
Downloadble Software Products


Contact our support team via email at To help expedite the process, please use the word REFUND in the subject line. All requests must be made via email so they can be properly documented.